Hope this helps someone before wasting your time and money.
Same issue as everyone else who purchased this product which was "made specifically for the iPhone," it Does not work. no matter how many times you delete and reinstall the app. the update (which doesnt have an "apple" download link or instructions that are not in that weird Microsoft windows speak i.e. Right click, start menu, control panel etc. Really guys? ) is a windows file update going to help anyone who purchased this item? No help on the pny website, when I could get there without being redirected to another product I dont want. the qr code on the back of the package it came in doesnt take you to the Apple Store to download the duo link app, no that would be too compatible, but instead takes you to the Google store, for some odd reason, to a different app the cant be downloaded on the iPhone. Wow pny, pretty sure "compatible" and "made for iPhone " mean something totally different to your company because thats the only thing I can think of to justify releasing a product as incompatible and not made nor designed for the iPhone as this product. Im sure Im not the only one, so like all the other very unsatisfied customers, getting my money back.
Ps the support link in the App Store (Apple App Store) next to write a review link also doesnt seem to work. Page not found, had to laugh at that one. Nothing if not consistent
HOME_sick about DUO-LINK